We inspect all lights every two weeks, recording and reporting any faults needing repair.
If we receive fault reports, we arrange for repairs to be carried out. This process involves investigation of the cause of the faults within six working days of the fault being reported, and where possible, repairing the fault on the first visit.
Reporting a Fault Online
In order to help us deal with a fault online, please note:
If you do not have the Street Light Identification Number please visit the Street Light Mapping Section by clicking on the next button below.
Here you can retrieve the correct indentification number by following the mapping instructions.
If you already have the identification number please go straight to the fault details page.